- Report: OnePlus may close business from India next year.
- OnePlus will not shut down completely; Oppo will provide after-sale support.
- Existing users are facing some problems with customer support.
OnePlus India Exit: Recently there was news that Chinese smartphone company OnePlus may soon close its business from America and Europe. Now India’s name has also been added to this list. Even a few months ago, such speculations were made, which were denied by the company. Now a recent report is claiming that OnePlus may announce its exit from America and Europe this week, while it will close its business in India next year. In such a situation, this question is arising in the minds of customers whether they should buy OnePlus phones now amidst the speculations about the future of the company? Let us try to know the answer to this question.
Will OnePlus be completely shut down?
Currently, there are reports of the company’s exit from some markets, in which it is said that OnePlus will focus only on the Chinese market. That means the company is not shutting down completely and its existence will continue. Secondly, the operations of OnePlus’s parent company Oppo are continuing as before. At many places, OnePlus website is redirecting customers to Oppo products. This tells that after the exit of OnePlus, Oppo will have presence there.
Should you buy a OnePlus phone now?
This question is arising in the minds of some people whether buying a OnePlus phone right now is going to be a profitable deal? The answer is that if you buy the phone, OnePlus will continue to provide consumer and security update support as long as its operations continue. After this, even if OnePlus closes its business, it will continue to get support from Oppo. A few days ago, a report said that Oppo is restructuring its smartphone business. Under this, OnePlus’s after-sale service support will also come under Oppo’s service network. This means that if there is any issue in your OnePlus phone then you can show it to the service center of Oppo.
Complaints from users are also coming to the fore
If you buy a OnePlus phone now, then you should also keep in mind the complaints of some existing users. A report by TechAdvisor states that the company’s customer support is not satisfying the customers in matters of repair and replacement. Many users have also said that they will get vouchers in exchange for replacement. In such a situation, it is not yet completely clear what will be the condition of after-sale service if OnePlus takes exit from the Indian market.
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