- This will be the manager, cashier; Questions on actual performance.
Humanoid Robot: The world of technology is changing rapidly and the day is not far when robots will be seen working in shops instead of humans. One such unique experiment is going to start in Hong Kong where a convenience store will be completely run by a humanoid robot. In this store, the robot will handle the work from helping the customers to storing the goods properly.
Who is Xiao Gai?
Xiao Gai has been developed by China’s Beijing-based AI and robotics company Galbot. This robot is about 5 feet 6 inches tall and has very long arms so that it can easily do many types of work inside the store.
China just opened a store run by one robot. But the robot isn’t the story.
Galbot launched a fully autonomous humanoid-operated store in Beijing — 9 square meters, one robot, thousands of customers a day. Greeting people, serving drinks, snacks, even pharmaceuticals. No human… pic.twitter.com/1pYuldynS3— fernando a (@fernandoybus) June 21, 2026
Due to its human-like structure and advanced AI powers, it is said to be capable of interacting with customers and handling different tasks.
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This robot store will remain open 24 hours
According to media reports, a new 24×7 convenience store is being opened in the Hung Hom Waterfront area of Hong Kong. The special thing is that no human employee will be deployed here. The entire store will be operated by a humanoid robot named Xiao Gai.
This store has been designed as a portable capsule retail outlet and is considered to be the first of its kind in the city.
What work will the robot do in the store?
Xiao Gai will not only welcome customers but will also handle many important daily tasks of the store.
This robot has many functions.
- placing and arranging items on shelves
- Providing products selected by customers
- Assist with the billing and checkout process
- Answering customer questions
- speaking in multiple languages
That is, in a way this robot will play the role of store manager, sales assistant and cashier simultaneously.
What will customers get?
Goods of daily needs will be available to the customers in this store. Beverages, snacks and some over-the-counter medicines can also be purchased here. The company claims that this unique experience run by robots can attract a large number of people. It is estimated that this may increase the number of visitors to the area by about 40 percent.
Will robots prove to be completely reliable?
Although there is a lot of excitement about this new initiative, some examples from the past also show that in real situations, AI and robots do not always perform as per your expectations. This year, coffee chain Starbucks shut down an AI-based inventory system launched in North America within a few months. According to reports, the system failed to correctly identify many products and problems like mislabeling emerged. Due to this the company had to return to the old way of operating.
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