- Only 30 employees handle Telegram’s 1 billion users.
- Employees work remotely from around the world, headquartered in Dubai.
- Large userbase can be easily handled with automation, bots and cloud.
- Earn revenue from public channels, premium plans, sponsored messages.
Telegram Business: The number of monthly active users worldwide is one billion. Total users in India are above 15 crores. To handle all this, Telegram employees do not work sitting in any one office. Regarding this platform with billions of users, most people would think that thousands of employees would be working in a big office, but this is not the case with Telegram. Only 30 employees work in this entire company. Its operational headquarters is in Dubai, but there is neither a central office nor any HR for the employees. All engineers report to Telegram founder Pavel Durov.
How does Telegram business run?
The Indian government had imposed a temporary ban on Telegram a few days ago. After this, this platform has been very much discussed and people want to know everything about it. According to reports, a total of 30 employees work in this company. These 30 are responsible for handling crores of users. The special thing is that these employees do not work sitting in any one office. Telegram has a remote work culture, due to which the engineers working in Telegram are working from different parts of the world.
How do 30 people handle millions of users?
This question arises in the minds of many people that how do 30 people handle billions of users around the world. The answer is that these 30 engineers are handling this platform with the help of automation, bots and advanced infrastructure. Bots and automation etc. are used in Telegram for moderation, support and server maintenance. Its entire infrastructure is cloud based, due to which it becomes easy for a few engineers to handle a large number of users. Having a small team has many advantages like low costs, but it is not without disadvantages. Due to its small team, Telegram’s content moderation practice is often surrounded by controversies.
How does Telegram earn money?
Telegram’s way of earning is also a little different. It monetizes public broadcast channels instead of monetizing private chats, groups or messages. Apart from this, the company also generates revenue from premium plans. If we talk about ad product, then through sponsored message the company gives an opportunity to show ads in public channels with 1,000 subscribers. This ad will also be visible only to free users. With this the company has created a digital ecosystem with built-in bots, mini games and third-party apps. In this, the user can buy the content, services and goods available on Telegram by purchasing Telegram Star. Telegram gets commission from this. Apart from this, the company earns money by providing API access etc. to enterprises.
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